terms & conditions

10 year warranty period for all cast iron parts incorporated into the appliance (excludes ash pan, bricks and fire grate retainers which are all guaranteed for 1 year). *Door seal gaskets and glass is not guaranteed. 3 years warranty for the steel water jacket applicable to the Hydro80 units.

5 years for all parts incorporated into the appliance (excludes ash pan, fire grate retailers and bricks which are guaranteed for 1 year). *Door seal gaskets and glass is not guaranteed. lorem: 5 years on the general structure of the firebox and 10 on the refractory bricks, 5 years on the door lifting mechanism, 1 year on wearing parts including ash pan, ash grate and fire grate retainers. Excluded from the guarantee: door seals, ropes, gaskets, glass, baffle plate, appliance joints, thermal screens, movable parts and any degradation resulting from poor maintenance or incorrect use.

For all warranty claims, Sculpt Fireplace Collection will require photos of warranty issues, proof of purchase, serial number, and date of purchase and installation of the appliance. Non- respect of the following will result in the negation of this guarantee: Installation of the appliance conforms to the procedures outlined. The firebox may not be modified in any way. The guarantee is strictly limited to the exchange or repair by Sculpt Fireplace Collection of parts agreed to be defective, without exception. Costs of dismantling, assembly and transport will under no condition be covered by this guarantee. All warranties are non transferable and cannot be assigned to anyone other than the purchaser.